WHAT'S ONLINE; Keep It Short, Make It Instant

What's Online column; Ohio State Asst Prof R Kelly Garrett, who is co-author of study conducted by Ohio State University and University of California on instant messaging in workplace, says many workers believe instant messaging causes less interruption than other forms of communication like phone calls, e-mail and talking face to face; study is published on Journal of Computer-Mediated Communication's Web site; Accenture's Web site says nearly all electronic gadgets returned by customers turn ...

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[Source: NYT > U2 - Posted by FreeAutoBlogger]